The first time you launch Knack3 solution after installation, you must follow the quick install guide step by step to ensure the solution is well configured

Watch the tutorial video or following the step by step guide below.

https://youtu.be/VSyI9Emv3U4?si=zZAli5P9IFDn2wuD

Open Knack3 app for ‘Administrators’

Follow the guide here to know how to open ‘Knack3 Smart ticket’ for ‘Administrators’.

How to open Knack3

Step 1. Select the projects that Knack3 is authorized to access

Résultats des recherches, informations sur les données et considérations clés

The algorithm of Knack3 will only use the data of the projects authorized. To choose your projects:

  1. Click on 'Admin' tab (Only for admins)
  2. Click on the button 'Add Projects'
  3. Select the list of project you want to authorise
  4. Then, click on the button 'Authorized X Project(s)'

Tuto-Follow-guide-steps.png

Step 2. Select the users and groups who can use the features of Knack3

Solutions, stratégies et prochaines étapes proposées

  1. Click on return and verify the list of project authorized
  2. Select a project authorized
  3. Choose either 'Users' or 'Groups' tab
  4. For 'Users' tab, click on the button 'Add Users'. For 'Groups' tab, click on the button 'Add Groups'