This guide will help you learn how to analyse the information in the 'Project metrics' dashboard and use the associated features only when necessary.

Open Knack3 app for ‘Administrators’

Follow the guide here to know how to open Knack3 Smart ticket for ‘Administrators’.

How to open Knack3

Project loading metrics

When you click or are redirected to Project metrics tab, you must wait the following step of page loading:

1. Automatic tickets fetching for all project authorized
2. Automatic update save in Forge SQL database
3. Automatic projects metrics loading

Before using the action buttons in Menu operations and Skills operations , read carefully the section Understanding of project metrics

Menu operations

To access to the menu operations, click on the button Menu to have access to the drop-down actions buttons.

Refresh update

This action button will trigger an automatic process which will:

• Fetch updated a newly created tickets for all authorized projects
• The data retrieved will will be saved Forge instance SQL tables
• The project indicators will be recalculated.

In case you recently authorized a new project, you can use this function to fetch all its tickets.